Slots Amigo Casino Terms and Conditions
These terms and conditions explain the rules that apply when you use the services we provide at Slots Amigo. They describe the relationship between you and us, the responsibilities that come with holding an account, and how we operate core services such as deposits, withdrawals and promotions. By registering an account you accept these terms, and we expect all users to follow them while using our platform.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Only one account per person is permitted where required by our checks, and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where rules are breached or where verification is incomplete.
Verification and security
We may require identity checks to comply with our verification procedures. This can include providing documents or other information to confirm your identity, age and payment details. Until verification is completed, certain account functions may be limited, including deposits and withdrawals.
Account conduct
Accounts must be used lawfully and in accordance with these terms. You must not use our services to facilitate fraud, money laundering or other illegal activity. Abusive behaviour towards our staff, other users or suppliers may lead to account restrictions.
Eligibility requirements
To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. If local law prevents you from using any feature, you must not access that part of the site. We reserve the right to refuse registration from users from restricted locations.
Acceptable platform use
Our platform is provided for personal, non-commercial use only. You must not attempt to access, copy or distribute content in a way that breaches intellectual property or damages the service. Automated play, bots or any attempt to manipulate games or promotions is prohibited.
General bonus and promotion rules
Promotions and welcome offers are subject to specific terms that apply in addition to these general terms. Bonuses may be limited to one per household or IP address where applicable. We may impose wagering requirements, maximum bet limits and game restrictions for bonus play. Promotional offers are time limited and may be withdrawn or changed at our discretion.
Deposits and withdrawals
We accept a range of payment methods and will process deposits and withdrawals in line with the relevant method’s terms. You may be required to use the same payment method for both deposits and withdrawals where practical. Withdrawals are subject to our verification checks and may be delayed until those checks are complete. We may also apply reasonable deposit and withdrawal limits.
Dispute resolution
If you have a dispute with us you should contact our support team in the first instance. Where a resolution cannot be reached informally, we will outline available escalation routes. We will consider disputes fairly and provide details of any findings and actions taken.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be published and, where required, we will notify you. Continued use of the service after changes have been published constitutes acceptance. If you do not accept updated terms you should stop using the site and close your account.
For further information about account queries or responsible gambling tools please contact our support team via the help centre or the in-site support options.