Customer Support Center

Slots Amigo customer care is on hand to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with deposits, withdrawals, verification and gameplay enquiries via live chat, email or phone. Use live chat for quick queries during opening hours, or send an email for non-urgent matters. For account escalations we can connect you to a specialist who will review your case and advise on next steps.

Department	Contact
SlotsAmigo Customer Support	[email protected] - Live chat and email (all enquiries). Emails monitored daily
General Enquiries	[email protected] - Corporate and general queries
Affiliate Enquiries	[email protected] - Partnerships and marketing. Team replies weekdays
Phone	+44 20 7861 4923 - For urgent account issues, Mon-Fri 09:00-18:00
Working Hours	Live chat 10:00-02:00; Email 24/7

Contact Us by Email

Email is our preferred contact method for detailed requests, account-related issues or cases requiring documents. Please send messages to [email protected] with a clear subject line and up-to-date contact details to help us resolve your enquiry quickly. Attaching any relevant screenshots or ID copies speeds things up and prevents unnecessary delays.

Contact Form

NameEmailMessageSend message

Response Time

Support response times: most enquiries are answered within one business day. Simple requests are usually resolved quickly, while account or payment issues can take longer as they may require extra checks. Complex investigations or requested documents may extend the timescale, depending on the nature of the case. We aim to update you as soon as possible.

Feedback

Tell us what you think. We welcome your feedback, suggestions and ideas to improve Slots Amigo. Every message is read by our team and used to refine features, promotions and site usability. Contact us via live chat, the feedback form or email [email protected]. Your input helps us make the SlotsAmigo service clearer, fairer and easier to use for everyone.