User Privacy Policy

At Slots Amigo we take your privacy seriously. This page explains what personal and technical information we collect when you use our site and services, how we use and protect that information, and the choices available to you. We aim to be clear about data practices so you can manage your account and privacy with confidence.

Types of data we collect

Personal data

When you register an account we collect personal details such as your name, date of birth, email address, contact details and proof of identity when required. We also keep account credentials and security questions to help protect your account.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers and language preferences. This helps us maintain site performance and detect unauthorised access.

Transactional and activity data

We store payment and transaction details, deposit and withdrawal history, bet and play history, session times and game activity. This data supports account management, customer service, responsible gambling checks and fraud prevention.

How we use your information

Your information is used to operate your account, process transactions, deliver customer support, handle security checks and comply with legal obligations. We may also use aggregated or anonymised data for analytics and to improve our services. We do not sell personal data to third parties for marketing purposes.

Data protection and storage

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or alteration. This includes secure servers, access controls and encryption where appropriate. We retain data only for as long as necessary to fulfil the purposes described or to meet legal or regulatory requirements.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support secure logins, measure site performance and show relevant content. You can manage cookie settings through your browser or in the cookie preference centre. Third-party analytics and advertising providers may place cookies as described in their own policies.

Access, correction and deletion of data

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data and request deletion where permitted by law. Some data must be retained for regulatory, tax or fraud-prevention reasons even after account closure. To make a request contact us at [email protected]. We will respond in line with applicable legal requirements.

Information sharing and third parties

We may share your information with service providers who process data on our behalf, payment processors, identity verification and fraud-prevention providers, and other parties where required by law. Where third parties process your data we take steps to ensure they apply appropriate safeguards. When using SlotsAmigo services, you may also interact with third-party software providers and their terms and practices will apply to that interaction.

Changes to this policy

We may update this privacy policy from time to time. Material changes will be notified on our site or by email where appropriate. Please review the policy periodically to stay informed about how we handle your information. If you have questions about privacy practices, contact [email protected].